30-Day Quality Guarantee

30-Day Quality Guarantee

Every kart is covered by a 30-Day Quality Guarantee from the day it is delivered.

What's covered

If your kart arrives damaged, is missing parts, or has a defect in materials or workmanship under normal use within 30 days of delivery, we will replace the affected part or the whole kart at no cost to you. This includes the motors, battery, controller, charger, steering, frame and included accessories.

How to make a claim

Email support@mydriftkart.com within 30 days of delivery. Include your order number, a short description of the problem, and photos or a video showing it. We reply within 24 hours on business days. Most claims are approved from the photos alone. If we need the item back, we send a prepaid label.

What's not covered

Damage from crashes, water, overloading, riding on unsuitable surfaces, modifications, improper charging, normal cosmetic wear (scratches, scuffs, tire wear), or use outside the Rider Safety Guide.

Change of mind or wrong color

Not a defect, but still returnable within 30 days if unused and in the original box. Email support first for a Return Authorization. Return shipping and a 20% restocking fee apply. See the Refund Policy for details.

After 30 days

The optional 12-Month Protection Plan extends coverage on the motors, battery, controller, charger, steering and frame for a full year past the guarantee, and includes one tire replacement. One plan covers one kart. It can be added at checkout.